Privacy Policy
This policy explains how Pivenor Labs collects, uses, and protects information shared through our website, LinkedIn ads and lead forms, WhatsApp, email, and social media channels.
Who We Are
Pivenor Labs is a web development and automation agency. For privacy questions, you can contact us at [email protected] or by phone/WhatsApp at +91 9281191353.
Information We Collect
We collect information you choose to share with us, including:
- Name, email address, phone number, company name, and role.
- Project details such as service interest, budget range, timeline, goals, and message content.
- Information submitted through LinkedIn lead forms, LinkedIn messages, Instagram messages, WhatsApp, email, or our website forms.
- Basic technical data that may be created when you visit our website, such as browser type, device type, pages visited, referral source, and approximate location from IP address.
How We Use Information
We use the information we collect to:
- Respond to your inquiry and contact you about your project or service request.
- Prepare estimates, proposals, audits, demos, and follow-up messages.
- Provide web development, automation, AI, advertising, and related digital services.
- Improve our website, communication, lead qualification, and customer support.
- Run and measure advertising campaigns, including LinkedIn campaigns, where permitted by the platform and applicable law.
- Meet legal, security, accounting, and business record obligations.
LinkedIn Ads And Lead Forms
If you submit your details through a LinkedIn ad, Lead Gen Form, or LinkedIn message, LinkedIn may share the submitted information with Pivenor Labs. We use that information to contact you about the service, resource, consultation, or offer you requested. LinkedIn's own privacy policy also applies to your use of LinkedIn and its ad products.
WhatsApp, Email, And Social Platforms
Our contact and enquiry forms may open WhatsApp with a prefilled message based on the details you entered. When you send that message, WhatsApp processes it under its own terms and privacy practices. The same applies when you contact us through LinkedIn, Instagram, email providers, or other third-party platforms.
Cookies And Third-Party Services
Our website may use essential browser technologies, hosting logs, embedded fonts, content delivery networks, and third-party links. These services may process technical information needed to load the site, protect it, or understand basic performance. If we add analytics, pixels, or remarketing tools, they will be used to measure website and campaign performance and improve our marketing.
Sharing Information
We do not sell your personal information. We may share information only when necessary with service providers, contractors, hosting providers, communication tools, advertising platforms, or legal/accounting advisors who help us operate the business. We may also share information if required by law or to protect our rights, customers, or website.
Data Retention
We keep inquiry and project information only for as long as needed for the purposes described in this policy, including follow-up, service delivery, business records, legal obligations, and dispute prevention. You can request deletion of your information using the contact details above, subject to reasonable business or legal retention requirements.
Your Choices
You may contact us to request access, correction, deletion, or restricted use of your personal information. You may also ask us to stop contacting you for marketing or follow-up messages.
Security
We use reasonable administrative and technical measures to protect information shared with us. No online transmission or storage method is completely secure, so we cannot guarantee absolute security.
Updates To This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date shown above.